Privacy Policy

1. Who We Are

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

3. How We Use Your Personal Data

We use personal data for the following purposes:

• To respond to enquiries and provide information about our services
• To deliver contracted services and manage client relationships
• To send proposals, statements of work, and invoices
• To improve our Website performance and user experience
• To send marketing communications where you have opted in
• To comply with legal and regulatory obligations
• To manage recruitment processes
• To prevent fraud and ensure information security

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following legal bases:

• Contractual necessity – to deliver services requested by you
• Legitimate interests – to operate our business, respond to enquiries, and improve services
• Consent – for marketing communications and non-essential cookies
• Legal obligation – to comply with financial, legal, and regulatory requirements

5. Cookies and Tracking

Our Website uses cookies to:

• Improve site functionality
• Analyse website performance
• Provide a better user experience

You can manage cookie preferences through your browser settings or our cookie management tool. For full details, please see our Cookie Policy.

6. Sharing Your Information

We may share your personal data with:

• Trusted service providers (e.g., hosting, CRM, email platforms)
• Professional advisers (legal, financial, auditors)
• Regulatory authorities when required by law
• Partners involved in delivering client projects

We do not sell personal data to third parties.

7. International Data Transfers

Some of our service providers may be located outside the UK/EEA. Where this occurs, we ensure appropriate safeguards are in place, including:

• UK adequacy regulations
• Standard Contractual Clauses (SCCs)
• International Data Transfer Agreements (IDTA)

8. Data Security

We implement appropriate technical and organisational measures including:

• Encryption and secure data storage
• Access controls and authentication
• Regular security testing
• Staff training on data protection
• Incident response procedures

9. Data Retention

We retain personal data only for as long as necessary:

• Enquiry data: up to 24 months
• Client data: duration of contract + 6 years
• Marketing data: until consent is withdrawn
• Legal records: as required by law

10. Your Rights

You have the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent
• Right to lodge a complaint with the ICO

To exercise your rights, contact: privacy@intelligencebusinesssolutions.com

You may also contact the UK Information Commissioner’s Office: https://ico.org.uk

11. Marketing Communications

You will only receive marketing communications from us if you have:

• Opted in via our Website
• Requested information about our services
• An existing business relationship

You can unsubscribe at any time via email or the unsubscribe link.

12. Third-Party Links

Our Website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

13. Children’s Data

Our services are not directed at children under 16. We do not knowingly collect children’s personal data.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Website with the revised date.

15. Contact Us

For any questions about this Privacy Policy or how we handle your data, contact: